PATLive

PATLive is a 24/7 live answering service that has been in business since 1990. Utilizing proprietary technology and all U.S.-based agents, we offer premiere receptionist services to thousands of organizations nationwide. Flexible scripting and true around the clock coverage allows PATLive to offer top-notch customer service to law firms.

Key Features

  • Save Time

    PATLive’s virtual receptionists make you more efficient. A ringing phone is disruptive and you’re busy. Allow our agents to answer your calls so you can focus on your case work. In addition, PATLive’s integration with Clio reduces redundancies by sending all of your call details directly into the system you are already using.

    Capture Every Opportunity

    Never miss a call again with PATLive’s 24/7/365 phone coverage. Allowing our agents to answer calls for you means you never miss an important business opportunity. Even better, our client intake process seamlessly integrates with your Clio account notifying you of a new client call so you can immediately follow up with potential clients.

    Improve Customer Service

    PATLive’s fully vetted and regularly audited agents are the most professional and friendly in the business and they strive to answer every call in 20 seconds or less. It’s easy to improve your clients’ experience calling your firm with quality agents and an integrated communication workflow that helps you better manage leads, client intake, and call messages.