‘The time savings are extraordinary’—why Reynolds and Associates switched to Clio
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Reynolds and Associates
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2013
Year Founded
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Solo
Number of Staff
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2022
Started Using Clio
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Holbrook, MA, USA
Location
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Flat Rate
Hourly
Fee Types
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Civil Torts
Small Claims
State Criminal Work
Trusts and Estates
Practice Areas
Impact of Using Clio
After implementing Clio at his practice, Sean is able to run his practice more efficiently.
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Increased collections
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Decreased time spent on administrative tasks
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Increased efficiencies result in better client service
Clio Products Used
Clio Manage – Cloud-based legal practice management software that lets you run your firm, organize cases, and collaborate with clients from one place. Learn more.
Top Reasons Why He Chose Clio
– Simple billing system makes it faster & easier to get paid
– Clio is customizable to the firm’s needs
– Easy time recording helps firms effectively track time
– Working on the go & added efficiencies help improve client service
How Clio Helped
Top 3 Ways Manage has Positively Impacted their Workflows
A simple billing system makes it easier to get paid
“My favorite part of Clio is the billing. You’re able to send out email reminders and invoices, take in money and store them in accounts, and apply that money. It’s a time saver. It’s really helped me.”
Beyond the administrative time savings, Clio’s billing system makes it easier for Sean to get paid, and get paid faster—especially in comparison to the legal software he used previously.
Helpful customer support when it’s needed
When using other legal software in the past, Sean was frequently frustrated with customer support that either couldn’t deliver on promises or simply didn’t know how their products really worked.
With Clio, however, his experience has been the opposite: “Support with Clio is exceptional.”
A system that’s customizable to your firm’s needs
For Sean, time efficiency is crucial. “I’ve got five-to-seven hours of time that I can dedicate towards doing different things throughout my work day. Where Clio really helps is enabling lawyers to use time more effectively.”
Using Clio, Sean can work more efficiently and customize his workflows in the ways that work best for him and his assistant.
Easy time recording so no time goes untracked
Clio Manage’s easy time-tracking features make it simple for Sean to record his time—which means he doesn’t end up doing work pro bono by accident.
Other Benefits of Clio
A easy-to-learn, user-friendly experience with Clio
After frustrating experiences with other software, Sean appreciates Clio’s user-friendly interface—which he’s been able to easily train his assistant on how to use.
Working on the go is simple with Clio’s mobile app
When he’s not at the office, Sean can still access what he needs in Clio on the Clio mobile app.
More efficiency means it’s easier to help more people
Sean’s clients appreciate the added speed and efficiency that Clio brings to his practice.
“I can pull things up quickly without running to a file cabinet, and email and text make it easier to communicate with clients quickly. I tell my client, if I can handle your issue through text or email, it’s going to be cheaper for you.”
Ultimately, when Sean saves time using Clio, he’s able to serve more clients.
What’s next
Now that Sean has made the switch, he offers the following advice to other firms considering adopting Clio:
“If you have a personality where things have to be right, then Clio is the software for you. If you’re the person who has difficulty keeping things straight, then Clio is the software for you. It’s really worth your time,” he says.